Terms & Conditions

At Synergy Fitness Studios (SFS) and Wellness First Ltd (WFL) we are happy to offer your first 30-minute consultation to you free with no obligation to continue a personalized programme, however if you wish to continue with our services after your consultation, the following does apply.

Please note that failure to show to your scheduled free 30minute consultation will result in a charge at the rate of 30.00 pounds, so please ensure that if you cannot make your appointment you inform us as soon as possible on 0151 2272892.

By investing in a personalized Exercise, Nutrition or Lifestyle programme you are fast-tracking your results. We have total faith in our products and services, however it takes two to get results. Success requires a level of personal commitment from you as well as your trainer / coach. Commencing a programme of any nature with SFS is not simply an option to transfer your responsibility for your health onto someone else.

PERSONAL TRAINING (PT), INJURY REHABILITATION (IR), NUTRITION (NT), LIFESTYLE COACHING (LC) and BIOSIGNATURE MODULATION (BM)

PT and IR
The most important factor in achieving your results is consistency. Session attendance and programme adherence are just as important as the programmes themselves. Your appointments with us are valuable and so we ask that you respect this by notifying us of any changes at least 24 hours prior to your scheduled session time. If appointments are changed within the 24-hour period or you simply do not attend your session the FULL rate will be charged.

All Block bookings must be used within a selected time frame from day of purchase.

12 block sessions must be used within 16 weeks (unless otherwise agreed)
24 block sessions must be used within 28 weeks (unless otherwise agreed)
Failure to use your sessions in the designated time frame with result in the termination of sessions with the forfeit of any outstanding pre-paid sessions.

NT, LC and BM
NT, LC and BM sessions vary in duration depending on the client. The above cancellation and block booking policies apply to all NL, LC and BM clients.

SUPPLEMENTS
Clients and non-clients of SFS and WFL under the supervision of an experience trainer or nutrition and lifestyle coach can make supplement purchases. Please note that WE DO NOT PRESCRIBE SUPPLEMENTS FOR THE DIRECT TREATMENT OF MEDICAL CONDITIONS but rather recommend natural nutritional supplements that are believed to be beneficial in certain situations.

INVESTMENT METHOD
Payment should be made in advance for all sessions and programmes. We have the provision to accept payment via cash, or cheque as well as the right to halt any services should payment be outstanding.

CANCELLATION POLICY
Cancellation of a single appointment within 24hours of the scheduled appointment will incur a charge of the full session cost. However if SFS or WFL can re-schedule your appointment within the same working week, we will do so at no extra charge. Cancellation of a full block of sessions will incur a charge of %25 of the total value of sessions remaining in the block. SFS and WFL may need to re-schedule your appointments from time to time, but you will be given advance notice.

OFFICE HOURS
Office hours are 9am to 6pm. If you wish to contact your trainer please do so within these hours.

Public Liability Insurances
We have a public liability insurance of 2,000,000

Training and First Aid
All of our trainers are fully qualified and first aid trained.

I ____________________________________________________ understand that certain elements of a SFS or WFL programme can be physically demanding. As a condition of my enrollment I accept full and complete responsibility for my own goals that I have established for my time with SFS / WFL. This means that I acknowledge my trainer/coaches recommendations and that I obtain a doctors approval of my participation in this programme. I agree to hold my trainer/coach free and harmless of any and all liability for any death, subsequent injury, illness or health complication that may result from or be aggravated by my participation in this programme.
I understand that the investment for SFS / WFL are always made in advance and that I must notify my trainer/coach at least 24hours in advance of any changes I wish to make to my appointment timetable.

SIGNED________________________________________________________________ DATE_________________________